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Sales and Customer Service

If you have any queries or would like to place an order, please contact our customer service team. If we are not available, please leave a message, including your phone number, and we shall return your call as soon as possible.

• Freephone: 0800 612 6537
• Telephone: 01507 462 176
• Email: support@safelincs.co.uk
• Hearing impaired customers: contact us via our online chat system

For any delivery enquiries, please see our delivery FAQs page or call 0800 077 6149.

In the unlikely event that you are unsatisfied with any aspect of our service, please contact complaints@safelincs.co.uk

Servicing Department

If you wish to talk about servicing of fire products or any of our training services please contact our servicing team.

• Telephone: 0800 612 4827
• Email: servicing@safelincs.co.uk

Accounts Department

If you have a query regarding your payment or your account please contact our accounts department directly

• Telephone: 01507 464 443
• Email: accounts@safelincs.co.uk

Registered Address

Safelincs Ltd
33 West Street
Alford
Lincolnshire
LN13 9FX
United Kingdom