Customer Services
Contact our customer service team if you have any questions about our products and services, or about fire prevention.
Log in to your account to view recent orders and tracking numbers, edit your contact details or change your password.
Find out about delivery charges, dispatch days and cut-off times.
Fill in our online returns form to return items for a refund.
This is a free service that will periodically email or text you when your equipment needs testing or maintenance.
Find answers to frequently asked questions relating to orders, payments, returns and delivery.