INTEGRAL UK is one of the largest independent providers of property maintenance services in the UK, providing both Planned Preventative and Reactive Maintenance to over 1,600 clients in 40,000 locations.
In an increasingly cost-conscious environment Integral found that it was paying too much on replacements and remedial work. It wanted to reduce costs and have a clearer understanding of the how charges were allocated.
The initial responsibility for servicing 400 appliances across 15 sites has been handed to Safelincs on the basis that its servicing has clear pricing, no hidden costs and a one-off call out charge.
All work is carried out in accordance to BS5306 and certified by Safelincs’ BAFE approved engineers. When additional components are required during a service, the engineer will quote the product and ask permission first before installing anything.
Jason Granger, Portfolio Supervisor, commented, “Using Safelincs to service extinguishers helps me keep control of costs. Everything is transparent and they are easy to do business with. I shall be using them to provide servicing on more Integral sites.”
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