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The Customer

Rhodes @ The Dome restaurant and bar is perched on Plymouth Hoe overlooking Plymouth Sound. It is celebrity chef Gary Rhodes’ only restaurant outside London.

The restaurant opened at the beginning of 2013 and its fire extinguishers were supplied by Safelincs.

The Challenge

Shortly after it opened there was a fire in the kitchen that closed the restaurant for the evening.

The fire was brought under control using the fire extinguishers which meant that they had to be replaced quickly before the restaurant could reopen.

The Solution

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Because the fire extinguishers used to extinguish the fire were purchased from Safelincs they were replaced free of charge. Customers who purchase fire safety equipment from Safelincs will have them replaced for free if they were located near, or used on, a fire.

In all, five extinguishers were used and each has been replaced, free of charge, by an engineer from Safelincs.

The restaurant manager praised the support provided by Safelincs. “As soon as we contacted them they were on the case and arranged for an engineer to install replacement extinguishers.”

The Benefit

The restaurant was immediately supplied with new extinguishers to allow it to operate again quickly. It also benefited from the very latest in fire safety technology as Safelincs upgraded the fire extinguishers from Foam and CO2 extinguishers to water mist extinguishers. Water mist extinguishers are receiving considerable interest from the hotel and catering industry at the moment.

Safelincs’ water mist fire extinguishers will put out just about any type of fire, including deep fat fryer fires, without leaving harmful residues. Its supersonic nozzle disperses microscopic ‘dry’ water mist particles to suppress fires and extinguish burning materials quickly and easily. Smoke particles are absorbed by the mist and the user is protected from the heat of the fire by the cloud of mist.

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