Array
(
    [name] => ReturnsPolicy
    [title] => Returns Policy
    [content] => <ul>
<li>You can cancel your order (or any part of it) for any reason before delivery or within 30 days from receipt of delivery (exceptions apply, see below). To return your good please visit <a href="../returns">www.safelincs.co.uk/returns</a>, Email us <a href="mailto:returns@safelincs.co.uk">returns@safelincs.co.uk</a> or call us on {company.telephone}.</li>
<li>Please pack the goods in their original packaging. The goods need to be in a re-sellable condition to be refunded. Electrical equipment must not have been powered up and products must not have been installed. Defibrillation pads and all first aid products cannot be returned if opened.</li>
<li>If goods are not returned in original packaging or re-sellable condition we will reduce the refund value to reflect that the product will have to be sold as incomplete or damaged or may not be sellable at all.</li>
<li>We will refund the sales price (considering above limitations) and the initial postage and packing charges within 14 days of receiving the goods back from you. We do not charge a re-stocking fee.</li>
<li>You need to return the goods to us at your cost within two weeks following your cancellation. Should the goods not be returned within these two weeks, we can offer to collect the goods and will then deduct the carrier charge of this return from your refund.</li>
<li>If you do not require the ordered goods at the point of delivery and you refuse the delivery for this reason, we can deduct the cost for the return shipment from your refund.</li>
<li>If you struggle to return large or heavy items, please contact us on {company.telephone} and we can offer collection of the goods. We will then deduct the cost for this collection from your refund. This service is only possible if the collection charges are less than the price paid by you for the product. Heavy items such as safes and collections from remote locations will have significant collection charges. Our staff will quote you a cost for collection based on your product and location.</li>
<li>Products which are made to measure, made to order or to customer specification can not be returned and refunded.</li>
<li>Certain dangerous goods might have to be collected by Safelincs. For example, if you are returning CO2 extinguishers, these will be collected by Safelincs engineers. This is to ensure that you, the customer, and all persons along the way including the couriers and our returns team are kept safe at all times. We will only charge you for a standard collection charge. The rest of the cost is borne by Safelincs, such is our commitment to our customers.</li>
<li><strong>Important:</strong> Business orders placed with purchase orders are excluded from our returns procedure and are covered by statutory regulation.</li>
</ul>
<p>Any returns within the UK should be sent, together with your original order details, to:</p>
Safelincs Ltd <br />33 West Street <br />Alford <br />Lincolnshire <br />LN13 9FX <br />United Kingdom <a id="\" name="\"></a>
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