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    [name] => customer-service-administrator-job-3
    [title] => Customer Service Administrator
    [content] => <h2>Overview</h2>
<p>We are looking for a Customer Service Administrator to join our current Customer Service Team.</p>
<p>You will take incoming customer calls as well as answer customer queries through email, phone and Chat. Processing orders through web based platforms, such as Amazon and eBay you will maintain excellent levels of customer service.</p>

<h2>Role and Responsibilities</h2>

<h3>Answering customer calls and processing sales</h3>
<ul>
<li>Take customer calls and deal with enquiries in a professional manner across all platforms, such as telephone, email, online chat</li>
<li>Provide product details and technical information on request</li>
<li>Offer special deals to customers as part of our advice service</li>
<li>Process orders through appropriate systems, such as Sage, Amazon and eBay</li>
<li>Arrange the collection of any goods from customer</li>
<li>Deal with customer complaints in a sympathetic and supportive manner to reach a positive outcome</li>
</ul>

<h3>Requirements</h3>
<ul>
<li>Strong ability in both maths and English</li>
<li>Able to work in a team and alone</li>
<li>Experience working with people</li>
</ul>

<p><strong>Hours:</strong> This role is full time, 40 hours per week. You will be required to work as part of a rota with occasional weekend and late shifts Monday – Friday 8.00am – 10.00pm and Saturday – Sunday 8.30am – 5.00pm</p>

<p><strong>Wage:</strong> £8.97 per hour</p>
<p><strong>Location:</strong> Alford, Lincolnshire</p>

<h2>What can Safelincs offer you?</h2>

<p>We have a reputation for having a great work environment and offer every member of staff a rewarding career path as well as perks, such as staff outings and access to a variety of groups including massage sessions, film club, badminton and strategic games club.</p>
<p>Safelincs are winners of ELDC Excellence in Customer Service Award and Employer of the Year Award 2019.</p>

<h2>How to Apply</h2>

<p>Please send your CV and covering letter to <a href="mailto:jobs@safelincs.co.uk">jobs@safelincs.co.uk</a>.</p>
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    [TopBar] => <p>We are looking for a Customer Service Administrator to join our current Customer Service Team. You will take incoming customer calls as well as answer customer queries through email, phone and Chat. Processing orders through web based platforms, such as Amazon and eBay you will maintain excellent levels of customer service.</p>
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