Array
(
    [name] => jobs
    [title] => Working at Safelincs
    [content] => <h1>Customer Service Representative</h1>
<p>You will be required to communicate and meet with our larger customers to further develop relationships, increase sales volumes and help our clients find cost-effective fire safety solutions. You will travel approximately 2-3 days per week in a company pool car.</p>
<p>You will be required to do the following:</p>
<ul>
<li>A minimum of 15 visits to customers in a month</li>
<li>A minimum of 200 calls to customers per month</li>
<li>Follow ethical guide lines for selling</li>
<li>Project plans for larger customers</li>
<li>Fulfil and invoice your customers’ orders</li>
<li>Working hours, when not travelling, 9am to 17:30 minimum, including half hour lunch break</li>
</ul>
<p>In addition you will support the office based sales team with their incoming customer communication, deal with customer enquiries and generate sales through the appropriate systems.</p>
<p>You will need to be able to work flexible hours when visiting customers.</p> 
<p>Requirements: Excellent English and Maths skills, confidence when speaking to an audience, adaptable communication skills and a full clean driving licence. Previous negotiation experience would be an advantage but not essential. Extensive product training will be given.</p>
<p>Salary dependent on experience. We have the expectation for this role to develop further.</p>
<p>Apply with CV and covering letter to Mrs Dewick-Eisele <a href="mailto:jobs@safelincs.co.uk">jobs@safelincs.co.uk</a></p>

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<h1>Sales Person</h1>
<p>Safelincs are looking to recruit a sales person on a permanent basis. This is a fantastic opportunity to join a local business and hold a highly varied role. The successful applicant will ideally come from a sales background and have experience communicating with customers.</p>
<p>Responsible for dealing with customer enquiries and generating sales through the appropriate systems.</p>
<h2>Role and Responsibilities</h2>
<h3>Answering Customer Calls</h3>
<ul>
  <li>Taking customer calls and dealing with their enquiries in a professional manner</li>
  <li>Furnishing the customer with requested details of a specific product, where necessary contacting suppliers to obtain the information</li>
  <li>Ensuring that all enquiries are dealt with as quickly as possible</li>
  <li>Deal with customer and company information with strict confidence</li>
  <li>Required to work flexible hours between 8.00am and 6:00pm</li>
</ul>

<h3>Processing Sales</h3>
<ul>
  <li>Process all sales through the appropriate software</li>
  <li>Advise customer if desired item is out of stock</li>
  <li>Ensure that all payment details are handled with care and that no details are retained</li>
  <li>Provide customers with quotations and pro-forma invoices on request</li>  
  <li>Follow up any pro-forma invoices generated</li> 
</ul>
<h3>Customer Care</h3>
<ul>
  <li>Deal with customer complaints in a sympathetic and supportive manner</li>
  <li>Respond to customer contact through phone, fax or e-mail within 1 day</li>
  <li>Ring existing customers to ensure that deliveries have taken place and also with regards to special offers</li>
  <li>Record and deal appropriately and quickly any errors in orders</li>
  <li>Arrange the collection of any goods from customer</li>
  <li>Track delayed parcels for customers on UK Mail </li>
  <li>Contact previous customers on a regular basis with offers, track success rate of this</li>
  <li>Maintaining reports and presenting these via email on a monthly basis</li>
</ul>

<p>This role may offer the opportunity to move within the company to other departments, good IT skills and excellent written and spoken English essential.</p>
<p>The successful applicant must be a strong team player and must be able to communicate effectively with various internal departments. You must be efficient and accurate in your work and must be able to manage your own time. Working hours are Monday to Friday. For more information, please apply with CV and covering letter to Angie Dewick-Eisele, HR Manager, Safelincs Ltd, Farlesthorpe Road Industrial Estate, Alford, Lincolnshire, LN13 9PS or email documents to <a href="mailto:jobs@safelincs.co.uk">jobs@safelincs.co.uk</a>.</p> 
<p>The role is full time with the possibility to start as soon as possible. Salary dependent on experience.</p>
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<h1>Business Development Manager</h1>

<p>You are expected to identify new business/public/church and trade customers and to pro-actively call and subsequently visit them. To follow up leads passed to you by sales team.</p>
<p>The sales methods applied must be ethical and follow the company style of Safelincs. We do not allow pressure sales or over-selling of fire safety equipment above the minimum legal requirements. Safelincs, however, encourages cross-selling and the pro-active identification of currently unmet needs of the customer.</p>
<p>Maintain and develop large or important existing customers by contacting and visiting regularly (courtesy visits) to follow up opportunities and repeat servicing.</p>
<p>Minimum turnover targets are set by the company to ensure wage and overhead costs are covered. Repeat orders of regular customers maintained by BDM are included in this turnover.</p>
<p>An average profit margin defined by the company must be exceeded. Exceptions must be approved by supervisor. Turnover achieved above the minimum turnover target is subject to a bonus scheme.</p>
<p>Coverage: UK</p>
<p>To work closely with Account Managers who will fulfil and invoice your customers’ orders.</p>
<p>You are based in Alford, Lincolnshire and while not travelling you are required to work from the Alford office. This is expected to be on 1 to 2 days a week.</p>
<p>This is a salaried contract and there is an expectation that additional hours will be worked where required.</p>

<h2>Details:</h2>
<ul>
  <li>A minimum of 15 visits to customers in a month</li>
  <li>A minimum of 200 calls to new contacts per month</li>
  <li>Three months intense training with Sales team, product team, Commercial Business Development Manager and suppliers </li>
  <li>Working hours, when not travelling, 9am to 17:30 minimum, including half hour lunch break</li>
</ul>
<p>The role includes a company car that can be used privately as well. Private mileage needs to be accounted for.</p>
<p>Safelincs offers a competitive wage and an additional bonus.</p>
<p>Apply with CV and covering letter to Mrs Dewick-Eisele <a href="mailto:jobs@safelincs.co.uk">jobs@safelincs.co.uk</a></p>
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