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    [name] => k_terms
    [title] => Terms & Conditions
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<h1>Terms & Conditions</h1>
<h2>General </h2>
<div>Safelincs Ltd is dedicated to your total satisfaction. If you have any suggestions, 
comments or complaints, please email us at:</div>
<p><a href="mailto:support@safelincs.co.uk">support@safelincs.co.uk </a></p>
<p>The Terms and Conditions of Safelincs do not affect your statutory rights. </p>
<h2>Making A Purchase</h2>
<p>Please note, that on this web site we are currently only supplying the UK and 
Northern Ireland. If you wish to purchase from any other country, please <a href="contact.php">contact us</a> for a quotation</p>
<div>Making a purchase is easy. Just browse our web sites, and click on any items 
that you wish to buy and put them into the shopping cart. A confirmation will 
be required for each selection. After you have finished your selections, please 
press the 'check out' button to proceed to the payment pages, where you can pay 
online with credit card. Alternatively you can send us a written order together 
with a cheque. If you pay with credit card, we will ask you for the credit card 
holder's address and you will be given the opportunity to state your delivery 
address if it is different to the card holder's address. You then continue to 
a secure page, where we will ask you for your credit card details. These details 
will only be known to the merchant bank handling the payment. </div>
<div>If you are purchasing using a Mastercard, you will be forwarded temporarily to 
your issuing bank's verification page, where you will need to enter your password 
registered with your card. This is a step taken by Mastercard to curb internet 
fraud. If you have no password, yet, you will be asked to create a password. After 
completion you will be routed back to the end of the payment process. We will 
then issue an order number and email you a confirmation of order. Please note 
that Visa customers are offered the password-protected process as well, but VISA 
customers can at this moment in time still decline to register a password for 
their card .</div>
<div> </div>
<div>If you are shopping from the USA, Republic of Ireland, France or Germany, please 
place your order on the relevant sites (<a href="http://www.safelincs.com" title="Safelincs USA" class="terms">www.safelincs.com</a> , <a href="http://www.safelincs.ie">www.safelincs.ie</a> , <a href="http://www.safelincs.fr" title="Safelincs France" class="terms">www.safelincs.fr</a> or <a href="http://www.safelincs.de" title="Safelincs Germany" class="terms">www.safelincs.de</a>). Please note that we might have to charge a small fee if we have to refund 
amounts paid to us over the wrong website, eg. if you place a USA order on our 
UK site for products not available in the USA. 
<br />We accept most major credit and debit cards (Visa, Mastercard, Delta, American 
Express). You may send your credit card information also via phone or fax. </div>
<h2>Shipping And Packaging </h2>
<ul>
<li>
The cost of shipping your goods depends on where you live and the total weight of the order.</li>
<li>Depending on the total weight of your order, there may be a bigger postage & packaging charge if you live in a "non-mainland" area of the UK. The table below outlines pricing for both "mainland" and "non-mainland" UK addresses. If you're unsure, see our list of "non-mainland" UK postcodes.</li>
</ul>

<div class="deliveryBody">
  <?php

include_once("static/includeBase_front.php");
include_once("routines/orderOperations.php");
dbConnect($dbA);

global $isoCode, $optionsArray;

  /* this page shows delivery charges to the customer */

  //Get the current shipping rates
  $shippingIds = $dbA->retrieveOneColumnAsArrayFromQuery('SELECT shippingID FROM jss_shipping_types');
  $ratesResults = $dbA->retrieveAllRecordsFromQuery("SELECT zones.name AS sName, rates.sFrom AS sFrom, CEIL(rates.sTo) AS sTo, rates.price1 AS sPrice, types.name AS sType FROM jss_shipping_rates AS rates LEFT JOIN jss_zones AS zones ON rates.zoneID = zones.zoneID LEFT JOIN jss_shipping_types AS types ON rates.shippingID = types.shippingID WHERE rates.shippingID IN (" . implode(',', $shippingIds) . ") ORDER BY sType,sFrom,sName;");
  
  $numOfRates = 0;
  $ratesTable = array();
  $ratesTypes = array();
?>
  <link rel="stylesheet" href="/resources/_delivery.css" type="text/css" />
  
  <?php
  for ($x = 0;$x<count($ratesResults);$x++) {
    if (!in_array($ratesResults[$x]['sName'], $ratesTypes)) {
      $ratesTypes[] = $ratesResults[$x]['sName'];
    }
  }
  
  for ($x = 0;$x<count($ratesResults);$x+=2) {
    $ratesTable[] = array(
      'from'  => $ratesResults[$x]['sFrom'],
      'to'    => $ratesResults[$x]['sTo'],
      'price1' => $ratesResults[$x]['sPrice'],
      'price2' => $ratesResults[$x+1]['sPrice'],
      'type'  => $ratesResults[$x]['sType']
    );
    
    $numOfRates++;
    
  }
  
  ?>
  
  <br>
  
<table cellspacing="0" cellpadding="6" border="0" width="100%">
  <tr>
    <th class="empty"></th>
    <?php for ($x=0;$x<count($ratesTypes);$x++) { ?>
    <th colspan="2">
      <?php if ($ratesTypes[$x] == 'Non-Mainland UK') { ?>
        <span class="showPostcodes" style="text-decoration: underline; color: #0000FF; cursor: help;">
      <?php } ?>
          
      <?php echo $ratesTypes[$x]; ?>
          
      <?php if ($ratesTypes[$x] == 'Non-Mainland UK') { ?>
        </span><span style="font-size: 12px;"> Includes Northern Scotland</span>
        <img style="margin: 3px 0 0 5px; cursor: pointer;" src="/templates_core/templates/images/info-small.png" class="showPostcodes" />
      <?php } ?>
    </th>
    <?php } ?>
  </tr>
  <tr id="postcodes">
    <td colspan="5" style="font-size: 14px;">
    <p style="clear: both; font-weight: bold;">Non-Mainland UK postcodes:</p>
      <ul>
        <li>AB31-38, AB40-52</li>
        <li>AB54-56, AB63</li>
        <li>IV1-28, IV30-32</li>
        <li>IV36-56, IV63</li>
        <li>KA27-28</li>
      </ul>
      <ul>
        <li>KW1-17</li>
        <li>PA20-38, PA41-49</li>
        <li>PA60-78</li>
        <li>PH4-44, PH49-50</li>
      </ul>
      <ul>
        <li>PO30-41</li>
        <li>TR21-25</li>
        <li>BT, GS, GY, HY</li>
        <li>IM, JE, TDCU, ZE</li>
      </ul>
    </td>
  </tr>
  <tr>
    <td class="header">Weight Range</td>
    <td class="header">Shipping Type</td>
    <td class="header dashed">Shipping Cost</td>
    <td class="header">Shipping type</td>
    <td class="header dashed">Shipping Cost</td>
  </tr>
  <?php for ($x=0;$x<$numOfRates;$x++) { ?>
  <tr>
    <td class="header">
      <?php echo $ratesTable[$x]['from']; echo ($ratesTable[$x]['to'] == '99999') ? '+' : ' to ' . $ratesTable[$x]['to']; ?>kg
    </td>
      
    <td>
    <?php
      if ($ratesTypes[0] == 'Non-Mainland UK' && $ratesTable[$x]['type'] == 'Next Day') {
        echo 'Courier';
      } else if ($ratesTypes[0] == 'Mainland UK' && $ratesTable[$x]['type'] == 'Next Day') {
        echo 'Next Working Day';
      } else {
        echo $ratesTable[$x]['type'];
      }
    ?>
    </td>
      
    <td class="price dashed">
      <?php echo $currencyUnit['pretext'] . number_format(round($ratesTable[$x]['price1'] * $optionsArray[$isoCode . "_taxProportion"], 2), 2); ?>
    </td>
      
    <td>
    <?php
      if ($ratesTypes[1] == 'Non-Mainland UK' && $ratesTable[$x]['type'] == 'Next Day') {
        echo 'Courier';
      } else if ($ratesTypes[1] == 'Mainland UK' && $ratesTable[$x]['type'] == 'Next Day') {
        echo 'Next Working Day';
      } else {
        echo $ratesTable[$x]['type'];
      }
    ?>
    </td>
      
    <td class="price dashed">
      <?php echo $currencyUnit['pretext'] . number_format(round($ratesTable[$x]['price2'] * $optionsArray[$isoCode . "_taxProportion"], 2), 2); ?>
    </td>
  </tr>
  <?php   
    if($ratesTable[$x]['type'] === $ratesTable[$x+1]['type']) {
      $sameType = true;
    } else {
      $sameType = false;
    }
 } ?>
</table>
  
</div>

<div>Please check the status of your package immediately <strong>before signing the receipt of the goods</strong>. If you see damage on the outer packaging, this must be noted on your copy of 
the delivery note and on the copy of the carrier. Otherwise you might not be able 
to receive a replacement or refund from us. You can also refuse damaged parcels 
without signing for these. If you find transport damage AFTER the carrier has 
left, please inform us instantly. If the claim is made on the same day as the 
delivery, some of the carriers we use will accept liability. If you claim any 
later and you had signed for the goods, we might be unable to claim compensation 
for you from the carrier</div>
<div>If you add special delivery instructions, as for example 'please leave parcel 
in porch if not in', we cannot provide you with a proof of delivery, should the 
parcel go missing. We will, however, provide a proof of shipping, if requested. 
You are responsible for any losses suffered as a result of a parcel being left 
in a location at your specific request.</div>
<div>If a customer is not in when delivery is attempted, the delivery driver/postman 
will leave a card with details of the local depot. Please ring the stated telephone 
number if required to do so on the card. Please note that if the parcel cannot 
be delivered after several days and has to be returned, we reserve the right to 
charge you a second delivery charge for re-delivery, should you still wish to 
receive the product. Alternatively, we might refund you and cancel the order.</div>
<h2><a name="del" id="del" /></a>Delivery Times</h2>
<div>
<div>If goods are ordered before 1pm, we usually ship the same day. Most shipments 
are sent with overnight transport. Lighter parcels up to 2.0 kg are sent with 
Royal Mail Second Class. Should we be out of stock of an item, we will inform you 
as soon as possible. </div>
<div>Please note that we cannot be held responsible for deliveries that are delayed 
due to circumstances beyond our control.</div></div>
<h2>Security</h2>
<p>Your credit card transactions are handled by SagePay, one of the market leaders 
in secure online transactions. 
<br />The transfer of the purchase details from the retailer's site to SagePay are 
encapsulated using SagePay's own encrypted and digitally-signed protocol. 
<br />Any communication between the shopper and SagePay is encrypted to the maximum 
strength supported by the shopper's browser using 128 Bit encrypted sessions. 
Shoppers are also protected from fraudulent use of their card in a "cardholder 
not present" environment by their card issuers. The card issuers provides the 
right for shopper to dispute a transaction if the goods/services did not arrive 
or if the card was used fraudulently. 
<br />If you should have any questions regards security, please contact Harald Dewick-Eisele 
at <a href="mailto:harry@safelincs.co.uk">security@safelincs.co.uk </a></p>
<h2>Tax Charges</h2>
<p>Our prices include UK VAT of <?php echo retrieveOption("GB_taxstandard"); ?>% (VAT no GB827 6397 88). </p>
<h2>Guarantee and Warranty</h2>
<div>We guarantee your satisfaction. All products show their warranties in the product 
description, unless the minimum legal warranty requirement applies.</div>
<h2>Choosing the right product and adhering to regulation</h2>
<div>We will always attempt to give you the best advice possible through information 
on our website and through e-mails and discussions over the phone. But as we cannot 
check out your particular situation due to distance and time constraint, you are 
ultimately responsible for choosing a suitable product and must ensure that you 
adhere to legislation, Building Regulations and good practice.</div>
<div>Please note that there is regulation with regards to the maintenance of certain 
products. Fire extinguishers, for example, must be services every 12 months. You 
are responible for setting up any services and maintenance programmes required 
for your products purchased from us. Our staff will be happy to give further advice.</div>
<h2>Cancellation of order</h2>
<div>
<div>You may cancel your order (or any part of it) for any reason before delivery 
or within 14 days after delivery. Call 0800 6122946 or just send us the goods 
with the return slip filled in or return the goods with a reference to the order 
number. </div>
<div>You will need to return the goods at your cost to us within two weeks following 
the cancellation. Should the goods not be returned within these two weeks, we 
can collect the goods and deduct the direct costs of this return from your refund. 

<br />
<br />We will refund the sales price and the initial postage and packing charges within 
30 days of receiving the goods back from you. </div>
<div> </div>
<div>Safelincs can offer a collection service. Collections are charged at £11.50 incl 
VAT per parcel for parcels weighing up to 30kg. Heavier parcels will have to be 
quoted for by Safelincs Ltd. </div>
<div> </div>
<div>If you do not require the ordered goods at the point of delivery and you refuse 
the delivery for this reason, Safelincs Ltd can deduct the cost for the return 
shipment from your refund. 
<br />
<br />Orders which are made to measure can not be refunded unless faulty. 
<br />
<br />Any returns within the UK should be sent, together with your original order details, 
to: 
<br />
<br />Safelincs Ltd </div>
<div>33 
West Street </div>
<div>Alford 
<br />Lincolnshire 
<br />LN13 9FX 
<br />United Kingdom</div></div>
<h2>Complaints Procedure </h2>
<div>Should you have any complaints, please let us know by e-mailing us at </div>
<p><a href="mailto:complaints@safelincs.co.uk">complaints@safelincs.co.uk</a> 
<br />
<br />and we will do our best to help you. Your complaint will be treated confidential. 
We will acknowledge your complaint within 5 working days and will advise you about 
the length of time it will take to resolve the complaint. We will also keep you 
informed throughout the process.</p>

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