Array
(
    [name] => ringtailTerms
    [title] => Terms and Conditions
    [content] => <h2>Categories:</h2>
<ul>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#gen">General</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#mak">Making a purchase</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#cho">Choosing the right product and adhering to regulation</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#shi">Shipping and packaging</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#tra">Transport damage</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#del">Delivery times</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#sec">Security</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#tax">Tax charges</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#gua">Faulty items (not transport damage)</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#can">Cancellation of order</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#com">Complaints procedure</a> </li>
<li value="0"><a class="category_nav" href="page.php?xPage=terms.html#ser">Servicing and installations</a></li></ul><a name="gen" id="gen" /></a> 
<h3><span class="dflt_hdr">General</span></h3>
<p>Safelincs Ltd is dedicated to your total satisfaction. If you have any suggestions, 
comments or complaints, please email us at:</p>
<p><a href="mailto:support@safelincs.co.uk">support@safelincs.co.uk </a></p>
<p>The Terms and Conditions of Safelincs do not affect your statutory rights. </p><a name="mak" id="mak" /></a> 
<h3>
<span class="dflt_hdr">Making A Purchase</span></h3>
<p>Please note, that from this web site we are currently only supplying the UK and 
Northern Ireland. If you wish to purchase from any other country, please <a href="contact.php">contact us</a> for a quotation</p>
<p>Making a purchase is easy. Just browse our web pages, click on any items that 
you wish to buy and put them into the shopping cart. After you have finished your 
selection, please press the 'check out' button to proceed to the payment pages, 
where you can pay online with credit card. Alternatively you can send us a written 
order together with a cheque. If you pay with credit card, we will ask you for 
the credit card holder's address and you will be given the opportunity to state 
your delivery address if it is differs from the card holder's address. You then 
continue to a secure page, where we will ask you for your credit card details. 
These details will only be known to the merchant bank handling the payment.</p>
<p>If you are purchasing using a Mastercard, you will be forwarded temporarily to 
your issuing bank's verification page, where you will need to enter your password 
registered with your card. This is a step taken by Mastercard to curb internet 
fraud. If you have no password, yet, you will be asked to create a password. After 
completion you will be routed back to the end of the payment process. We will 
then issue an order number and email you a confirmation of order. Please note 
that Visa customers are offered the password-protected process as well, but VISA 
customers can at this moment in time still decline to register a password for 
their card.</p>
<p>If you are shopping from the USA, Republic of Ireland, France or Germany, please 
place your order on the relevant sites (<a class="terms" title="Safelincs USA" href="http://www.safelincs.com">www.safelincs.com</a> , <a href="http://www.safelincs.ie">www.safelincs.ie</a> , <a class="terms" title="Safelincs France" href="http://www.safelincs.fr">www.safelincs.fr</a>, <a href="http://www.safelincs.it">www.safelincs.it</a> or <a class="terms" title="Safelincs Germany" href="http://www.safelincs.de">www.safelincs.de</a>). Please note that we might have to charge a small fee if we have to refund 
amounts paid to us over the wrong website, eg. if you place a USA order on our 
UK site for products not available in the USA. We accept most major credit and 
debit cards (Visa, Mastercard, American Express). You may send your credit card 
information also via phone or fax.</p><a name="cho" id="cho" /></a> 
<h3><span class="dflt_hdr">Choosing the right product and adhering to regulation</span></h3>
<p>We will always attempt to give you the best advice possible through information 
on our website and through e-mails and discussions over the phone. But as we cannot 
check out your particular situation due to distance and time constraint, you are 
ultimately responsible for choosing a suitable product and must ensure that you 
adhere to legislation, Building Regulations and good practice.</p>
<p>Please note that there is regulation with regards to the maintenance of certain 
products. Fire extinguishers, for example, must be services every 12 months. You 
are responsible for setting up any services and maintenance programmes required 
for your products purchased from us. Our staff will be happy to give further advice.</p>
<p>Please note that all mains-powered electrical equipment must be installed by 
trained electricians.</p><a name="shi" id="shi" /></a> 
<h3>
<span class="dflt_hdr">Shipping And Packaging</span></h3>
<ul>
<li>
The cost of shipping your goods depends on where you live and the total weight of the order. We also offer free shipping on several items, such as fire safes. When an item with "free shipping" has been added to an order, the whole order will then become free to ship.</li>
<li>Depending on the total weight of your order, there may be a bigger postage & packaging charge if you live in a "non-mainland" area of the UK. The table below outlines pricing for both "mainland" and "non-mainland" UK addresses. If you're unsure, see our list of "non-mainland" UK postcodes.</li>
</ul>
<ul>
  <?php

include_once("static/includeBase_front.php");
include_once("routines/orderOperations.php");
dbConnect($dbA);

/* this page shows delivery charges to the customer */

//Get the current shipping rates
$shippingID = retrieveOption("defaultShipping");
$ratesResults = $dbA->retrieveAllRecordsFromQuery("SELECT zones.name AS sName, rates.sFrom AS sFrom, CEIL(rates.sTo) AS sTo, rates.price1 AS sPrice FROM jss_shipping_rates AS rates LEFT JOIN jss_zones AS zones ON rates.zoneID = zones.zoneID WHERE rates.shippingID = $shippingID");

$currentZone = '';
$numOfRates = 0;
$numOfZones = 0;
$ratesTable = array();

?>
  <link rel="stylesheet" href="/resources/_delivery.css" type="text/css" />
  <script type="text/javascript" src="/resources/jquery/jquery-1.1.4.pack.js" charset="utf-8"></script>
  <script type="text/javascript">

    $(document).ready(function(){
    
      $('#postcodes').hide();
    
      $('.showPostcodes').click(function(){
        $('#postcodes').toggle();
      });
    });

  </script>
  
  <?php

for ($x = 0;$x<count($ratesResults);$x++) {

  //new Zone
  if ($currentZone != $ratesResults[$x]['sName']) {
  
    $currentZone = $ratesResults[$x]['sName'];
    $ratesTable[$numOfZones] = array();
    $numOfRates = 0;
    $numOfZones++;
  }
  
  $ratesTable[$numOfZones-1][] = array(
    'name' => $ratesResults[$x]['sName'],
    'from' => $ratesResults[$x]['sFrom'],
    'to' => $ratesResults[$x]['sTo'],
    'price' => $ratesResults[$x]['sPrice']
  );
  
  $numOfRates++;
  
}

?>
  <br>
  <table class="delCharge" cellspacing="0" cellpadding="6" border="0" width="100%">
    <tbody>
      <tr>
        <td class="title">
        <div>Weight Range (kg)</div>      </td>
  <?php for ($x=0;$x<count($ratesTable);$x++) { ?>
      <td class="title">
        <div>
          <?php if ($ratesTable[$x][0]['name'] == 'Non-Mainland UK') { ?>
            <span class="showPostcodes" style="text-decoration: underline; color: #0000FF; cursor: help;">
          <?php } ?>
          
          <?php echo $ratesTable[$x][0]['name']; ?>
          
          <?php if ($ratesTable[$x][0]['name'] == 'Non-Mainland UK') { ?>
            </span><span style="font-size: 12px;"> Includes Northern Scotland</span>
            <img style="margin: 3px 0 0 5px; cursor: pointer;" src="/shopimages/sections/thumbnails/info-small.png" class="showPostcodes" />
          <?php } ?>
          
          <span style="font-size: 12px; font-weight: normal;">(inc VAT)</span></div>
      </td>
  <?php } ?>
      </tr>
        
      <tr colspan="3" id="postcodes">
        <td colspan="<?php echo $x+1; ?>">
          <ul>
            <li>AB31-38, AB40-52, AB54-56, AB63</li>
            <li>IV1-28, IV30-32, IV36-56, IV63</li>
            <li>KA27-28</li>
          </ul>
          <ul>
            <li>KW1-17</li>
            <li>PA20-38, PA41-49, PA60-78</li>
            <li>PH4-44, PH49-50</li>
          </ul>
          <ul>
            <li>PO30-41</li>
            <li>TR21-25</li>
            <li>BT, HY, GS, IM, ZE, TDCU</li>
        </ul>      </td>
      </tr>
        
  <?php for ($x=0;$x<$numOfRates;$x++) { ?>
      <tr>
        <td class="subtitle">
        <div><?php echo $ratesTable[0][$x]['from']; echo ($ratesTable[0][$x]['to'] == '99999') ? '+' : ' to ' . $ratesTable[0][$x]['to']; ?></div>      </td>
      <?php for ($y=0;$y<$numOfZones;$y++) { ?>
        <td><?php global $optionsArray; ?>
        <div>£<?php echo number_format(round($ratesTable[$y][$x]['price'] * $optionsArray["GB_taxProportion"], 2), 2); ?></div>      </td>
    <?php } ?>
      </tr>
  <? } ?>
    </tbody>
    </table>
<li>If you add special delivery instructions on your order, as for example 'please 
leave parcel in porch if not in', we cannot provide you with a proof of delivery, 
should the parcel go missing. We will, however, provide a proof of shipping, if 
requested. You are responsible for any losses suffered as a result of a parcel 
being left in a location at your specific request.</li>
<li>If a customer is not in when delivery is attempted, the delivery driver/postman 
will leave a card with details of the local depot. Please ring the stated telephone 
number if required to do so on the card. Please note that if the parcel cannot 
be delivered after several days and has to be returned, we reserve the right to 
charge you a second delivery charge for re-delivery, should you still wish to 
receive the product. Alternatively, we might refund you and cancel the order.</li><a name="del" id="del" /></a> <a name="tra" id="tra" /></a> 
</ul><h3><span class="dflt_hdr">Transport Damage</span></h3>
<p><strong>Please check the status of your package immediately before signing the receipt 
of the goods</strong>. If you see damage on the outer packaging, this must be noted on your copy of 
the delivery note and on the copy of the carrier. Otherwise you might not be able 
to receive a replacement or refund from us for items damaged in transit. You can 
refuse damaged parcels without signing for these. If you find the transport damage 
AFTER the carrier has left, please inform us instantly. If the claim is made on 
the same day as the delivery, we will still accept liability.</p>
<h3>
<span class="dflt_hdr">Delivery Times</span></h3>
<p>If goods are ordered before 1pm, we usually ship the same day. Most shipments 
are sent with overnight transport. Lighter parcels up to 1.0 kg are sent with 
Royal Mail First Class. </p>
<p>Please note that we cannot be held responsible for deliveries that are delayed 
due to circumstances beyond our control.</p>
<h3><span class="dflt_hdr">Recycling of old Electrical and Electronic Items (WEEE Regulations)</span></h3>
<p>Safelincs Ltd has signed up to Valpak's WEEE Distributor Take-Back Scheme (Registration 
ID: <a href="/files/Valpak_DTS_certificate.pdf">3049</a>). As a result private households can drop off their electronic and electrical 
waste at their municipal recycling centre when they are purchasing new products 
from us. To find your nearest recycling centre, please visit <a href="http://www.recycle-more.co.uk">www.recycle-more.co.uk</a>.</p>
<p>Please note that Safelincs Ltd, as a member of the Distributor Take-Back Scheme 
(DTS), is not accepting expired electrical items like smoke alarms sent to our 
premises by private households .</p><a name="sec" id="sec" /></a> 
<h3>
<span class="dflt_hdr">Security</span></h3>
<p>Your credit card transactions are handled by SagePay, one of the market leaders 
in secure online transactions. </p>
<p>The transfer of the purchase details from the retailer's site to SagePay are 
encapsulated using SagePay's own encrypted and digitally-signed protocol. </p>
<p>Any communication between the shopper and SagePay is encrypted to the maximum 
strength supported by the shopper's browser using 128 Bit encrypted sessions. 
Shoppers are also protected from fraudulent use of their card in a "cardholder 
not present" environment by their card issuers. The card issuers provides the 
right for shopper to dispute a transaction if the goods/services did not arrive 
or if the card was used fraudulently.</p>
<p>If you should have any questions regards security, please contact Harald Dewick-Eisele 
at <a href="mailto:harry@safelincs.co.uk">security@safelincs.co.uk </a></p><a name="tax" id="tax" /></a> 
<h3><span class="dflt_hdr">Tax Charges</span></h3>
<p>Our prices include UK VAT of <?php echo retrieveOption("GB_taxstandard"); ?>% (VAT no GB827 6397 88). </p><a name="gua" id="gua" /></a> 
<h3>
<span class="dflt_hdr">Faulty Items (not transport damage)</span></h3>
<div>Should your goods be faulty (not transport damage) at the point of delivery or 
become faulty during the warranty period, please notify us as soon as possible. 
We might ask you to send the faulty goods at your cost to us for assessment prior 
to sending out a replacement. However, we might send out a replacement immediately, 
without requiring the damaged goods back. In this case we might ask you for the 
serial number (if applicable) of the product and will ask you to dispose of the 
damaged goods. </div>
<p><a name="can" id="can" /></a> </p>
<h3><span class="dflt_hdr">Cancellation of order</span></h3>
<div>You may cancel your order (or any part of it) for any reason before delivery 
or within 14 days after delivery. Call 0800 6122946 or just send us the goods 
with the return slip filled in or return the goods with a reference to the order 
number. </div>
<div>You will need to return the goods at your cost to us within two weeks following 
the cancellation. Should the goods not be returned within these two weeks, we 
can collect the goods and deduct the direct costs of this return from your refund. 

<br />
<br />We will refund the sales price and the initial postage and packing charges within 
30 days of receiving the goods back from you. </div>
<div> </div>
<div>Safelincs can offer a collection service. Collections are charged at £11.50 incl 
VAT per parcel for parcels weighing up to 30kg. Heavier parcels will have to be 
quoted for by Safelincs Ltd. </div>
<div> </div>
<div>If you do not require the ordered goods at the point of delivery and you refuse 
the delivery for this reason, Safelincs Ltd can deduct the cost for the return 
shipment from your refund. 
<br />
<br />Orders which are made to measure can not be refunded unless faulty. 
<br />
<br />Any returns within the UK should be sent, together with your original order details, 
to: 
<br />
<br />Safelincs Ltd </div>
<div>Unit 1 
<br />Farlesthorpe Road </div>
<div>Alford 
<br />Lincolnshire 
<br />LN13 9PS 
<br />United Kingdom</div><a name="com" id="com" /></a> 
<h3>
<span class="dflt_hdr">Complaints Procedure</span></h3>
<p>Should you have any complaints, please let us know by e-mailing us at <a href="mailto:complaints@safelincs.co.uk">complaints@safelincs.co.uk</a> and we will do our best to help you. Your complaint will be treated confidentially. 
We will acknowledge your complaint within 5 working days and will advise you about 
the length of time it will take to resolve the complaint. We will also keep you 
informed throughout the process.</p><a name="ser" id="ser" /></a> 
<h3><span class="dflt_hdr">Servicing and Installations</span></h3>
<p>All our services and installations are offered nationwide with the exception 
of any offshore locations and Northern Ireland. Please note that we cannot guarantee 
that we can always reach all UK mainland locations, especially if they are remote, 
as local staffing levels might not allow us to visit your premises. In such a 
case we will contact you to inform you about the problem. Any payments received 
already by us for the service or installation will, of course, be refunded.</p></div>
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